Standardized (8.5.1.2) work instructions and visual standards (48) together with contingency (6.1.2.3) planning (37) were the top two nonconformances written by ASR’s IATF 16949 auditors during 2020. These numbers reflect on-site audits conducted before COVID-19 forced a large number of automotive suppliers to curtail operations.
The IAOB initiated the Red Supplier Program in 2019. This program disseminates OEM performance data to each Certification Body on a monthly basis for ASR to review against Customer Specific Requirements.
Currently only GM, Ford and PSA are participating but FCA will soon become part of the program as well, with other OEMs likely to follow. If ASR’s review of the performance complaint results in a suspension and subsequent special audit the IAOB has indicated, they plan to witness as many of these special audits as possible.
ASR covers the IAOB cost for all normal witness audits; however, the potential volume of these special audits in addition to our normal witness audits requires ASR to pass the cost of these witness audits resulting from a customer performance issue through to the client.