Decision Tree – New Tool for Internal Auditors
How does an ASR auditor evaluate a major or minor nonconformance? In the past, ASR auditors had a paragraph in their guidance documents. Example – a minor would be classified as one-time failure that did not impact the entire quality system. A major would be a breakdown in the organization’s QMS such as 70% of the measurement instruments were not calibrated. In an effort to improve the evaluation of a major or minor nonconformance, ASR’s senior lead auditor, Bart Solomon, developed Decision Tree. This tool is now being used by ASR auditors across all QMS, environmental, automotive, aerospace, and occupational health and safety standards. The Decision Tree provides stronger guidance for third-party auditors to evaluate the parameters of a major or minor non-conformance. However, this evaluation method can be a valuable tool for internal auditors to use as they determine what is producing a non-conforming condition. Read the article on our website and download the Decision Tree Document in PDF format and read the decision tree examples.
Major / Minor NCRs
Below are four examples of Non-Conformances. Find one that may mirror an issue you may have and read the full treatment on our website.
Example 1 - There's a failure mode missing from the PFMEA – first the auditor has to determine if product quality is affected; the auditor determines if this is simply an incomplete PFMEA and the inspection/test plan will find the NC condition or is the inspection/test plan also inadequate. READ MORE
Example 2 - In auditing calibration, the auditor finds a gage that is out of tolerance (OOT) and there is no reaction to this OOT condition. READ MORE Example 3 - In auditing Maintenance, the auditor finds a few pieces of production equipment that are past due for PMs. READ MORE
Example 4 (ISO 14001) - This example occurred in a facility that contained 1,000 gallon holding tanks of oil and other chemicals used in the firm’s equipment and processes.
In auditing the chemical storage area, the auditor observed oil leaking from a tank to a grate which appeared to be flowing to a sewer outlet and perhaps to the municipal sewer system. READ MORE
ASR's Certificate Verification Service Our Certificate Verification Service is being used by our clients. This system adds credibility to your certified management system. You place a badge (like the one displayed here) on your website. When one of your customers or prospects click on the badge, we show your certificate number, standard, status, issue date, and expiration date. If you haven’t registered, we encourage you to participate. If you need help installing the code on your website, our web expert can help. You can send an email to: Jeff Honeyager (This email address is being protected from spambots. You need JavaScript enabled to view it.).
Coming soon
The next phase of this system will send you the names and emails of the people inquiring about your standard - this is an excellent follow up for your sales department.
Clauses 7.1.6, 7.2 and 7.3 require you to show objective evidence that your staff has Organizational Knowledge, Competence, and Awareness. Be sure your Management System Stakeholders are trained on the standards.
ISO Standards Training Benefits
To ensure competence, it is important your management system staff (internal auditors, and all stakeholders) are properly trained. After completing an online course, they are tested and receive a certificate to show Objective Evidence of their competence. These certificates can be used as Objective Evidence during your internal or 3rd party audits. Online Standards Training via Ingentius.com has Training packages for these standards:
Be sure to use discount code: ANEW2021 for a 30% discount
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