Addressing Competency - ISO 9001:2015

on .

Online quality courses at work or at homeCompetency as described in the 2015 revised ISO 9001 standard changed slightly from the 2008 version.

In 2008, training addressed product conformity. The 2015 revision relabeled training as competency with the focus aimed at Quality Management System effectiveness.

Standard writers combined two sub clauses (6.2.2b and c) from the 2008 standard resulting in competency being reflected in Section 7.2c of the 2015 revision.

A note has been added to clarify applicable actions. These actions might include training, mentoring, changing a person's job who is currently employed or hiring a competent employee or contractor. Remember, this is a note. Each organization might have other methods that are as valid as those mentioned in the Section 7.2 note.

It is important to retain documented information (records) as evidence of competency. Records could be two parts - skill sets for a job and a record of the individual obtaining the required skills. It is possible to have one record form listing skills needed and a sign off block when competency has been demonstrated to the trainer or supervisor.

logo arrow 2
ASR clients can receive a 40% discount off of training at  They have a new corporate packages available.  They are offering eleven (11) ISO 9001 courses at a discounted rate.  Use the promotion code from our newsletter to receive an additional 40% off.

Transfer your certificate to ASR

We make it easy,
and affordable.

  1. Contact Us
  2. ASR Review
  3. Legal Documents / Approval
  4. Transfer

News Delivered to Your Inbox

Standards of Interest:

Latest Poll

How do you train your employees?


  • IATF 16949
  • Intl. Automotive Task Force
  • BS 25999
  • OHSAS 18001

Medical Devices

  • ISO 13485
  • Product Safety
  • Device Recalls
  • Emergency Situations


  • AS9100
  • AS9110
  • AS9120
  • SAE Technical Standards


  • ISO 14001
  • EPA Regulations
  • EMS Tools
  • Emergency Preparedness