Top Non-Conformance Issues Among ISO/TS 16949 Suppliers

Friday, 15 May 2015
ASR Editor
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Automotive Industry ManufactureMaintaining an effective quality management system is a work in progress with some segments of an ISO/TS 16949 system requiring more attention than others.

Data collected indicates many auto suppliers struggle to keep on top of the following components of their QMS:

  1. Control Plan issues; (  Accuracy of the Control Plan to follow the process and inclusion of Special Characteristics (
  2. Management Review; Inputs and Outputs (5.6.2,,, & 5.6.3).  Process performance (5.6.2c), Process measures, goals, corrective action when goals are not met and Continual Improvement of these processes (4.1e – f), (8.2.3).
  3. Maintenance: ( Scheduled Preventive and Predictive Maintenance.
  4. HR Training: ( / 3) New Hire Orientation training completed 3-4 weeks after hire date, training needs, training for any new or modified job affective product requirements.
  5. Calibration: (7.6) Overdue gages for calibration, "As Found Condition" assessment: (7.6.2), MSA studies 10% - 30% MAY be acceptable (MSA Manual).
  6. Purchasing: (7.4); Suppliers who provide services that have an impact on the quality of the product, are not certified to ISO 9001 by an accredited 3rd party registrar at a minimum.
  7. Document Control: (4.2.3) PLC programs used to operate equipment, poke yoke devices, sensors, & proximity switches not reviewed, controlled and backed up.
As with any "living" document, continual attention is paramount to ensure the QMS is effectively implemented 24/7.

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