ISO 9001:2000, The Process Approach & Surveillance Audit Requirements

Friday, 07 March 2014
ASR Editor
3.4/5 rating (7 votes)

We all know that at a Registration and/or a Re-Assessment Audit, auditors are required to review all elements of a Quality Management System as defined by the customer's processes and the ISO 9001:2000 Standard, but what truly needs to be audited during a surveillance audit? There is obviously less time involved, so a comprehensive look at the whole system is not  possible. However, as a Registrar, we want to give you a value-added audit that assists you with improving your business!

So, what really has to be audited at each surveillance?

The following areas MUST BE covered Annually:
  • Management Review (5.6, 8.2.1, 8.2.3, 8.4, 8.5.1)
  • Improvement Process (8.5.1, 8.2.3)
  • Internal Audit (8.2.2, 8.2.3)
  • Corrective Action (8.5.2, 8.2.3)
  • Preventive Action (8.5.3, 8.2.3)
If a company is on an annual surveillance schedule of 1.0 audit day, half the time could be spent auditing the above items. Remaining time would be spent reviewing other areas of the  system. Areas could include Manufacturing or Service Processes, Design & Development, Non-Conforming Product, Measurement & Analysis, Purchasing and so forth.

ASR's goal is to provide the customer with a comprehensive audit whether it is a Registration, Re-Assessment or Surveillance Audit. We will do that by auditing those items that are required and then reviewing those parts of your system where we can truly add value and assist you with improvement of your business!

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