Extensive surveys find strong return on third-party certificationIAF (International Accreditation Forum) Study of ISO 9001 finds value in certification. The results of a joint study, carried out by UNIDO, ISO and IAF, show that the implementation of accredited certification to ISO 9001 brings positive results both to certified organizations and their customers, and ultimately to the economies themselves. The key findings include:
- Economic benefits – There are clear empirical economic benefits to the implementation of accredited certified quality management systems.
- Credibility of ISO 9001 – In general, the perception of accredited certification to ISO 9001 in the region is positive.
- Positive purchaser perceptions – Purchasers confirmed that they were satisfied with the performance of ISO 9001 certified suppliers, and in general performed better or 'much better' than noncertified suppliers.