CQI-11 and CQI-12 – New Mandates For North American Automotive

Written by Rand E. Winters - ASR Lead Auditor on . Posted in ASR Quality & Standards Blog


These two self-assessments were developed by AIAG to promote improved and uniform quality and processes for plating (CQI-11) and coating (CQI-12) operations. Both self-assessments were effective January 2008 for first tier suppliers to GM, Ford and Chrysler.

CQI-11 and 12 apply to all levels in the GM, Ford & Chrysler supply chain. Your customer is responsible for notifying its suppliers of the need to conduct a self-assessment.

Implementation of the CQI-11 and 12 self-assessments has been slower than the CQI-9 self-assessment for heat treat suppliers. At least one North American auto manufacturer pushed the CQI-9 requirement down the supply chain within the specified deadline, while CQI-11 and 12 is just beginning to unfold among first and second tier suppliers. A major reason for the late implementation may be the result of non-conformances written against first tier suppliers as the selfassessments are now an ISO/TS 16949 customer specific requirement (see IAOB web site).

If your organization has not completed a selfassessment and your customer has yet to request one, being pro-active is the direction to take. The selfassessments set in motion opportunities for improving an organization's business processes and in some cases compliment an existing quality (ISO 9001) management system.

Steps to implement a self-assessment:
  1. Purchase a copy of the self assessment from AIAG for approximately $40. This includes a selfassessment CD for maintaining records electronically.
  2. Create several copies of the self-assessment and distribute to the technical experts and several ISO or TS trained internal auditors for review.
  3. Ensure all personnel who complete the coating and/or plating assessments (CSA/PSA) understand the relationship between the self-assessment questions and the Process Tables. AIAG's self- assessment writing team spent considerable time linking the generic questions numerically with the process tables which support the specific requirements of a plating or coating system question.
  4. Make assignments to the technical experts asking them to answer the questions and provide evidence to satisfy the  requirements. Keep a file on all evidence.
  5. Create an electronic CSA or PSA to log the information as it becomes available.
  6. Develop an action list for those areas not meeting the self-assessment requirements. Determine a timetable for corrective action.
  7. During a 30 day time frame, complete the master self-assessment for your organization. Assign auditors to audit the requirements and verify the status.
  8. Conduct at least one job audit of your customer's parts that require the self- assessment.
  9. Be prepared to submit a completed self-assessment to your customer when required. In some cases the customer may conduct an on-site audit of your self- assessment.
  10. If "not satisfactory" items exist when submitting the self-assessment to your customer, you have only 90 days to correct the problem.
  11. Annotate a 12 month reassessment on your calendar for next year's self assessment

A self-assessment conducted over a period of several months will provide more benefit to your organization rather than a hurried, last minute rush to complete the self-assessment to please a customer.

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