Effective Engagement

Will-Mor truly feels that the Aerospace industry would be better served if there were more auditors that had the industry, systems and standards in-depth knowledge that our ASR assigned auditor possess. He has an exceptional talent of being able to effectively engage the staff members at all levels regarding outside in thinking related to system improvements with a one in done approach.

Our Auditor possesses a unique ability to offer insight and options without consulting. He always makes the staff member think about what the true objective of their efforts are and allows them the opportunity to suggest methods on ways the system/process could be improved. His knowledge of the international standards is in our opinion is superior. He knows the paragraphs inside and out and greater then 99% of the time can recite the verbiage of the standards from memory. It was also very evident that he took the time prior to his arrival to study the QMS documents that Will-Mor had sent him ahead of time.

It was nice to have an auditor that truly understood our system as it is structured and took the time to ensure that all staff members were not just aware of the standards requirements but he also verified compliance to our system as documented. He was willing to stay each day as long as it took to ensure that all staff members at Will-Mor understood exactly where the audit stood as well as interviewing and talking with numerous employees on both shifts.

Will-Mor Manufacturing, Inc truly believes that all auditors would gain great value if they were to be mentored by ASR's auditor and receive his input on the proper ways to verify the effectiveness of organizations business management systems as they relate to the external standards in which they are registered.
 
Bryan Drew
Will-Mor Manufacturing, Inc.
Fairmount Minerals

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