We would like to have John again at the re-certification. We all benefited from his knowledge and in depth knowledge of the industry.
Connecticut Coining, Inc.
You've once again exceeded our expectations. Brad is fantastic!
Gene is a true professional in every sense of the word.
FCT US, LLC
Bob was very helpful in keeping us on the right track and adding value by pointing out OFI's. He also made every effort to explain things in layman's terms to help with our organization personnel in understanding the standard.
ASR continues to provide value and service to acknowledge and promote our company in the aerospace machining environment.
I just wanted to let you know that I did complete the Survey. Also for what it’s worth, I’ve been in the AS9100 Playground for years. I have never dealt with a better prepaid Auditor or one with more knowledge and capability to break things down in a comprehensive way than Andy Bravo. I was a manager for 15 + years and have been audited more times than I can count. This Gentleman was truly great! I just wanted to take a second and let Someone know that ASR was awesome!
Plant Operations Manager.
Painting Technology Inc.
This is personally my second experience with the TS16949 audit and although I feel my company has done our best to "do what we say" I have had the opportunity to learn something new each time Bob has audited ConForm Automotive. Bob continues to give CF new and fresh ideas to add to our system which will help us become a World Class Organization.
Shouldn't have had the apprehension as Paul conducted a very professional audit, and definitely added value beyond what I would expect from a surveillance audit. Needless to say, I'm really glad we made the decision to use ASR as our registrar when we began our ISO journey.
It was a great experience and a learning one at that. I appreciate all the effort to help support us and giving my company the insight to keep with our continuous improvement goals going into the future.
Terry's Machine and MFG
Max was very thorough. Had a positive discussion about upcoming rev change to ISO.
RAF Electronic Hardware
It was a pleasure to work with all three auditors. Each brought a wealth of knowledge and experience and used that to conduct an audit which will result in continual improvement at HAVS.
Hutchinson Antivibration Systems, Inc.
No suggestions (for improvement), it's always been a positive and value added experience having Doug onsite because of his overall knowledge of the ins and outs of manufacturing.
ASR and the auditor (Carol Robinson) has provide excellence service and support in the maintenance and improvement of our QMS.
Hogge Precision Parts Co.
Dan has always presented the audit with professionalism and even humor to ease the concerns of the interviewees. He has good recollections of what improvements and changes we've accomplished.
IMT (Integrated Microwave Technologies)
Bart helped keep things on track and was flexible with the schedule which was appreciated.
Jim is probably one of the most professional, educational, informative, accommodating and personable auditors I've had the pleasure of working with since joining the civilian sector 16 years ago. He makes it a point to learn about, understand and know his clients. ASR is and has always been very supportive of MMP and we greatly appreciate it. I will complete the survey very soon.
Ron Holcomb, Plant Manager
Marshall Metal Products
The audit went well and Brad was great! He offered help in areas that I felt were beyond what was required of him and it was greatly appreciated. He gave great advice and suggestions for success with our future switch to 2015. Value added.
A big thank you to your team as well. Everyone is so easy to communicate with and extremely helpful. It has been a pleasure working with all of you!
Advantage Label & Packaging
Service was very good. It was a last minute Transfer request / re-certification and all correspondence were expedited in a professional manner. We were satisfied with the auditor, as he was thorough and very fair.
Stevens Co. Inc.
Moving to ASR this year from another auditing firm, proved to be a very good decision for NGM. thank you.
Northern Gear and Machining
Bob is meticulous as well as sensitive to our needs. He is one of the best auditors we have had.
ATC Drivetrain, LLC
ASR has done a phenomenal job of supporting our certification maintenance.
Craft Precision, Inc.
The auditors were personable and easy to talk to. The process was well defined and stayed to schedule. The administrative assistance has been great at facilitating our questions and getting answers to us. I felt much less like a number and more like an individual with ASR than I had with other registrars. Thanks for your pro-active stance on customer service.
Quality Compliance Manager
Our company's leadership enjoys an outbrief each day so that they can stay on top of the needs. A thorough review of the day's activities, observations, recommendations, and what is coming for tomorrow. Our leadership has taken an pro-active stance to quality and likes to be fully engaged in the process. Thanks for the audit and efforts to get our certificate. Your professionalism and customer service was great. You all were a breath of fresh air.
Chicago Magnesium Casting Company, Inc.
Brad makes the audit non-threatening and talks about the goals of the entire ISO registration system. He is always looking to help us make the standard a helpful part of our business model.
Note: I rated most things as 5 indicating that it was very good, but it does not exceed expectations. Our experience with ASR's auditors have led us to expect a high level of expertise and service.
Gary R. Courtright
Our ASR auditor was professional, courteous and knowledgeable. We look forward to working with ASR again.
EA Patten Company
I have been very satisfied with the service provided by ASR. The auditors are friendly, knowledgeable and professional. The audits have been value-added and very helpful to our business. I will happily continue our relationship with ASR.
Midway Rotary Die Solutions
Bob is a professional in every aspect. He was positive and gave us both negative and positive feedback which was greatly appreciated.
I feel Bart did a fantastic job on the audit. I would request to work with him again. Appreciate your thorough work Bart!
Debra did a fantastic job! She was patience and took the time to ensure we understood every step of the process. This was vital to us a we took the leap to upgrade from ISO 9001:2008 to ISO 9001:2015.
Carmen Murrell Randall
G4S Secure Solutions (USA) Inc.
The audit profession is not all about ticking and tying; it’s about people. Auditors need to have exceptional people skills. They need to have the ability to deal with all types of clients in all types of client situations. In certain cases, client personnel have a fear of the auditor because they don’t like someone looking over their shoulders. So the auditor must have the ability to put client personnel at ease and be able to empathize from the client perspective. It is also important for the auditor to show respect for the client. Mr. Smith does an exceptional job in all areas of his job!
Michael R Swinney
AMS Production Machining Inc.