We are extremely happy with ASR customer service & performance!
The service has exceeded our expectations..
Quality Compliance / Launch Manager
LCI Plant 72
Bod Atwood is a great auditor...I appreciate his willingness to address questions by calling ASR to get the answer if he was not 100% sure. Bob also challenged our company when appropriate.
Lee Steel Holdings
Our auditor is doing an excellent job and has helped our organization move forward and become better.
Knapp Mfg., Inc.
We have been very happy with ASR, and would strongly recommend them. - Thank you.
Nix Manufacturing, Inc.
ASR and the auditors they have provided are always first class.
Our ASR auditor was outstanding. He is knowledgeable, professional, but personable. An audit can be stressful, but Ed reduces the stress level. Thank you for scheduling him as our auditor.
Rodney (Red) L. Coldwell
Very knowledgeable and easy to work with.
Brad is one in a million. He is professional and personable and makes us feel very at ease in our audit while giving us good feedback and information.
It is wonderful working with our ASR assigned auditor. We look forward to her visit every year. She makes the audit process pleasurable and adds value to our company.
TOTL Seal Inc.
Very happy with ASR's services, independently from results (although in our case were positive). The overall experience was beyond our expectations as a company being audited for the first time. Thanks!
Invision Engineering Corp.
Our auditor was definitely thorough and very knowledgeable. We appreciated his insight and approach.
EnovaPremier of Michigan
I have received superior service from ASR. John Nolan was an excellent auditor. He had a very good understanding of our procedures in relation to AS9100 and was very knowledgeable. Julie Aman has been very responsive to RA Lalli with our contracts and scheduling needs. Many thanks.
Our audit was well conducted and added value to our organization. The auditor was professional and courteous. His knowledge of the standards and willingness to answer questions is something we appreciate very much.
We look forward to continue working with our auditor and ASR as we transition to the 2015 system.
We have been working with Anita for years and she is the best Auditor we have worked with. She is fair and yet true to the standard. Always offers helpful areas for improvement for management systems.
Your auditor did a great job. He goes through the specified areas and communicates clearly. He also makes everyone in the shop.
Great experience all around: scheduling, communication, auditing, billing, support, audit closure, ... Thank you.
BIGORRE AEROSPACE CORP
Our ASR auditor gave a comprehensive audit and covered our needs and gave worthy, helpful responses to our inquiries. He also assisted in guiding us towards our update to the 2015 standard.
SAF-HOLLAND Canada Ltd. -Surrey Facility
Brad provided a professional and consistent approach, structured review and provided feedback throughout and was helpful throughout.
Our ASR auditor performed the most comprehensive, yet fair audit of our QMS than any other auditor we have had.
Industrial Steel Treating
Our auditor was very positive and provided excellent communication during the audit. With this being the transition to ISO 9001:2015, Brad set me at ease early in the audit by informing me that our interpretation of the standard is in line with ASR's interpretation. This then reduced the audit stress to a more normal recertification.
Carl and Doug were a pleasure to work with and I am sure will continue to maintain ASR's reputation for excellence.
Debra was very helpful with suggestions for continuous improvements at our facility and also with explaining audit information to us.
I have found the staff and auditors at ASR to all be professional, personable and helpful.
ATC Drivetrain, LLC
I could genuinely tell that our auditor was trying to find ways to help us improve. I felt that he was looking at our process trying figure out how it truly worked on a daily basis and where he could give us pointers to make workflow move more smoothly through our facility.
Abrasive Waterjet of Indiana
We at Element TV would like to thank ASR's auditor for taking on this audit at such a late date and without all of the advance information required. Our auditor communicated with us early and often as to what was expected and delivered a flexible schedule that did not materially impact our ability to continue to do our jobs!
Element TV Co mpany, LP
Bart and Secondary Auditor Bob Bakker were very helpful. Their approach to the audit process and explanations of the NCs written were very informative.
CBC INGS America Inc.
Our ASR auditor was highly professional, and the audit he conducted helped to improve our organization.
Fleet Engineers, Inc.
Our auditor did and excellent job in identifying the differences between 2008 and 2015 ISO Standards. Our efforts to move up to 9001-2015 was appreciated. Allied Moulded is very happy with Marty's encouragement moving forward.
Allied Moulded Products
Everything was excellent, auditors always shows very good experience and knowledge based on standards.
Luis Fernando Gonzalez
North American Lighting Mexico.
Our auditor, Doug, insightfulness into our business is very helpful and productive with regards to his suggestions on how to improve our quality system.
Vitco Steel supply Corp.
For the first time coming to the plant Brad's level of preparation put everyone at ease. His manufacturing experience and insight was valuable. We shared the comments from the audit with the other facilities that are not ISO 14001 registered.