I am the Quality Supervisor at WMPM. We are working on improving our shop to complete our re certification audit. Since joining this company 2 years ago I have seen many improvements that I have to credit ASR. I am very pleased to have the opportunity to work with your company and am extremely happy with your services. Of course I will participate in the survey but I wanted to let you know personally. At this time I do not have any questions or concerns but in the past ASR has taken care of any issues I have in a timely fashion.
West Michigan Precision Machining
Our ASR auditor was great! Definitely a value added audit. Our company came out of it more educated and understanding of AS9100 rules and requirements.
State Seal Company
Our ASR auditor has only been here for 2 audits, the first being a witness audit when he started with ASR. Everyone at Dynamic likes his auditing technique and ability to make eveyone more aware of the requirements.
We truely feel that ASR and our auditor provided a value-added audit over the last 3 weeks and will ultimately make Dynamic a leaner, more cost efficient company.
I really appreciated all of the added value this audit has brought. I've learned so much and can't wait to put it all to good use. The follow up and support from ASR has been wonderful.
I am so thankful that we went with ASR and were graced with one amazing auditor.
You really know your stuff!
Alissa L. Fergueson
Quality Assurance Manager
State Seal Company
“Will-Mor truly feels that the Aerospace industry would be better served if there were more auditors that had the industry, systems and standards in-depth knowledge that our ASR assigned auditor possess. He has an exceptional talent of being able to effectively engage the staff members at all levels regarding outside in thinking related to system improvements with a one in done approach.
Our Auditor possesses a unique ability to offer insight and options without consulting. He always makes the staff member think about what the true objective of their efforts are and allows them the opportunity to suggest methods on ways the system/process could be improved. His knowledge of the international standards is in our opinion is superior. He knows the paragraphs inside and out and greater then 99% of the time can recite the verbiage of the standards from memory. It was also very evident that he took the time prior to his arrival to study the QMS documents that Will-Mor had sent him ahead of time.
It was nice to have an auditor that truly understood our system as it is structured and took the time to ensure that all staff members were not just aware of the standards requirements but he also verified compliance to our system as documented. He was willing to stay each day as long as it took to ensure that all staff members at Will-Mor understood exactly where the audit stood as well as interviewing and talking with numerous employees on both shifts.
Will-Mor Manufacturing, Inc truly believes that all auditors would gain great value if they were to be mentored by ASR's auditor and receive his input on the proper ways to verify the effectiveness of organizations business management systems as they relate to the external standards in which they are registered.
Will-Mor Manufacturing, Inc.
"Our auditor is obviously very knowledgeable regarding systems and standards. He did a great job analyzing and understanding our QMS system. I appreciate all of his insight and feedback!"
Our ASR auditor brought a level of professionalism, courtesy, and knowledge to our third-party audits. She was fair and took the time to explain any findings - how they support the requirement or where they fall short. She thanked the auditee(s) by name and asked if they have any questions for her. It's always a pleasure working with her.
Pliant Plastics Corporation
"The audit process was a success. Our ASR auditor's method and knowledge was value added to our company."
Sun Steel Treating, Inc.
It has been a pleasure working with the ASR team. ASR made our transition from our former Registrar quick and easy.
Plainville Special Tool
Our ASR auditor was very helpful in explaining all aspects of the audit and that allowed our employees to relax and be "normal" during the audit. It was a very extensive effort for a one day audit, but very helpful.
Our ASR auditor was a great help in our transition from private owner to corporation. His ideas were well thought and will help in that transition.
RAF Electronic Hardware
Our auditor was very thorough and professional. He is knowledgeable, and is willing to provide understanding and clarity, of the ISO standards and requirements. Often time’s people are intimidated by an auditor, this is not the case with our ASR auditor. He is approachable and it is a pleasure to work with him. The audit was structured and executed very efficiently. This is my 14th year as a Techno-Coat ISO Team Member and my 2nd year as the Techno-Coat Management Rep. I can honestly say that he is one of the best auditors I have worked with. ASR is helping us improve our business.
We hope to keep the same auditor as long as it is appropriate. We find him thorough, professional, and good to work with. At times, our unique style business is difficult to understand. He has a good grasp of our general processes, which makes for a better flowing audit and optimum communication.
Electro-Coatings of Iowa, Inc.
“I have had the pleasure to work with your office staff and auditor and I have to admit, I have been very pleased with the prompt and professional manner that our audits have been handled with. Kudos to ASR for supporting such a great team!”
Jared Garbett, QMR
A Medical Company, Inc.
The ASR auditor was fantastic. As someone new to this, he was very helpful and the audit process went smoothly.
We at C2 feel that the External Audit with ASR went very well. We were assigned an excellent Auditor, and it is always a pleasure to have her. Thank you for including the survey link. We should have it completed and returned before the end of the day.
Deborah I. Riggan
C2 Solutions Group, Inc.
I was extremely pleased with the audit. I found the auditors professional, efficient, knowledgeable and quite helpful. Their suggestions will help improve E&F’s processes and overall efficiency going forward. Overall I’d give them both solid “A’s” and would hope that they be our ISO auditors in the future.
Richard D. Jones
President & CEO
Eckart & Finard Inc.
The "ASR experience" has been a good one for us. The transition has been smooth as we could ask for. Send our thanks to the team up there.
Randy J. Smith
ASR’s audit was conducted promptly, thoroughly, professionally, and greatly appreciated.
Electro-Coatings of Iowa, Inc.
No suggestions for improvement. These guys are very seasoned auditors and understand the standard and its detail. Excellent auditing technique that drives value into the process. This was the first time that I felt like I was getting my money's worth.
Philip A. Vandette
"MPF is grateful for the services of ASR, from keeping MPF current on ISO Standards to re-certification to directing us to Online Training Standards (affordable and relevant). All this has facilitated training MPF staff from all departments and including them on our Internal Audit Committee, making our Committee stronger which in turn is offering better input on policies shaping the future of MPF. We are extremely pleased with our relationship with ASR."
Marshall Plastic Film
“I would like to take the opportunity to say thank you very much for making our registration audit an informative and pleasant experience. I would highly recommend ASR to any company seeking an ISO partner. My experiences with the entire ASR staff, from the initial quote through the final invoicing has been very positive. Thank you.”
Deborah L. Mahan
MRM Industries, Inc.
"Everyone at ASR has been extremely helpful and really great to work with."
Engraving Co., Inc.
“I have worked with other Registrars in the past and ASR is the most customer focused and professional registrar I have dealt with when it comes to customer service, scheduling, conducting audits and follow-up. ASR has exceeded my expectations.”
ASR’s audit reports are clear and concise and your method of reporting our system corrections necessitated by audit findings is user friendly. It has helped us to easily document the root causes of the findings and the associated corrective actions.We’re looking forward to a long term relationship with ASR. Keep up the good work!
QMS CoordinatorEngineered Machined Products, Inc.
(Click here to read the entire letter of recommendation
“From the very beginning the focus of our ISO initiative was to continually improve our company and not simply comply with a customer mandate for registration. ASR took the time to understand our needs and then asked the tough questions that resulted in the registration process being a value-added experience.”
Stahlin Non-Metallic Enclosures