Bob was very professional and very thorough. There's no doubt he added value to our processes.
ASR approached the audit from a genuine desire to help us. We really enjoyed having Ed as our auditor and would like him back!
Thompson Pipe Group
The Audit went fine and we (and ASR) are so fortunate to have such a fine, fine, gentleman - namely Bill DuPre, working with us and conducting a thorough and comprehensive Audit. His experience and knowledge of the material being Audited is second to none.
We have just finished our first 3 year contract and have signed another (3 year) one, so when the new one is up, that will be 6 years total, and we will have to request a new Auditor - I hope Bill will still have the interest to keep working so that when our new Auditor's 6 years is up, Bill can come back!!
Guy A. Rosato
Vice President / Quality Assurance
We learn so much during each audit.
I picked ASR because I used them at my last company. As before, ASR was easy to work with and professional. Thank You ASR and Jim Warners.
Christopher L. Beck
ROL USA INC.
We have been very happy with ASR, and would recommend their services to anyone looking for a new registrar. We have had two different auditors sense switching to ASR, and have been very pleased with both.
Nix Manufacturing, Inc.
I believe that Bill did a complete and thorough job of auditing our facility to the AS-9100 standard. We are new to the AS-9100 standard so there is still a lot for us to learn. Bill did a good job of explaining what was required for each element of the standard and fair when reviewing our objective evidence. I was comfortable working with Bill because of he was clear on his interpretation of the standard and explained exactly what he wanted to see for the objective evidence. He also had an easy going personality that made those being audited feel more relaxed.
Saint-Gobain Performance Plastics in Bristol, RI
As someone who was pretty unfamiliar with the ISO process, ASR has made the process of getting certified pretty painless. Thank you for being very easy to work with, clear in your requests for records and documentation, and a pleasure to have in our facility.
Diversity Enterprise Solutions
Karls' auditing style is professional and allows our employees to feel comfortable while answering questions about their role within HMC. We look forward to his next visit.
Hastings Manufacturing Company
Jim did an excellent job. Very personable, professional and objective.
Grand Haven Steel Products, Inc.
Our company is continually looking for ways to improve. What we appreciate most about the audits from Doug is that not only do we get a fair and comprehensive audit of our Quality Management System as it currently stands, we also get great insights on what we can do to bring our system to the next level.
George Hummel performed both our Stage 1 and Stage 2 ISO 9001:2008 audits, and we found him to be extremely knowledgeable about the ISO standard and the audit process. Additionally, George was great to work with and very personable. You guys definitely went above and beyond to exceed our expectations and we were extremely satisfied with ASR in general, and George in particular!
TechGuard Security, LLC
The entire staff is appreciative of the respectful manner in which this audit was conducted.
It was a pleasure working with Jim over the course of our audit. We felt he was a very fair and thorough auditor and added value to our system. We will be more than happy to have Jim back as our Registrar Auditor.
The auditor was very well prepared and it was obvious she had read/reviewed our Quality Management System Manual and other documents before arriving at our facility. She conducted a fair and thorough audit.
Hand Industries, Inc.
Ibrahim provided valuable insight into the AS9120 requirements and provided us with a fair unbiased assessment of our QMS.
Hollingsworth Distribution Systems
Thank you for the quick turn around on your comprehensive and detailed report. I don't recall ever receiving such a report with the level of detail that you have provided. I also want to thank you for forwarding the information on the ISO 2015 training classes. Thank you for being a wonderful resource for us.
It really has been a pleasure working with you.
Everyone from ASR was great to work with!
Bob was very good at making the audit feel more like a conversation throughout the facility.
Melissa is a very personable auditor and should be considered an asset to ASR. She has been and I'm certain will continue to provide value added audits to our company.
Specialty Steel Treating, Inc.
Hilton does a great job. He goes through the specified areas and communicates clearly. He also makes everyone in the shop feel comfortable when approached. Does a great job.
Premier Seals Mfg.
It is always a pleasure having Jim audit our system. We look forward to his audits and want to show him improvement. He handles situations in a way that is very positive, even when we need to correct or improve something.
Overall a very good experience.
Warmington Industries Inc.
ASR has been extremely helpful in the transfer of Certification since purchasing our company. ASR provided assistance where needed to keep us informed. The transfer audit was very helpful and gave us great direction for our Quality System.
ACE Extrusion, LLC.
Doug was exceptional to work with this year and last. We appreciate Doug's willingness to offer his knowledge and help our team grow. We look forward to working with Doug and ASR in the future.
ASR has been very flexible responding to rescheduling associated with readiness on our side. One were were able to proceed with Stage 1 and Stage 2, they were able to be completed as scheduled. The auditor Andy Bravo was outstanding - one of the best auditors we have had from knowledge, thoroughness, professionalism and style. He was very open and helpful - he readily explained things we did not understand about the new standard (moving from ISO to AS). He audited areas past auditors never addressed and stayed to involve the second shift helping them become involved. Any questions for the home office have been addressed quickly and professionally. Very happy with our decision to move to ASR.
We are very pleased to have Brad as our Auditor again as we work toward implementation of the changes in the ISO requirements. He is very helpful and provides good recommendations for improvement.
Brad is always very helpful and enlightening. We appreciate his work. ASR is great company to work with.
Carol answered our questions pertaining to the 2015 revision to the standard and provided valuable insight on the differences with the 2008 revision.
Alpha Sheet Metal Works
Regarding the audit, I am happy to say that there were no surprises. We find ASR services to be professional as well as helpful. My boss made comments and some assignments this morning which were based on the audit summary meeting. This is encouraging, and means that the audit probed deep enough to uncover weak areas, and the summary explanations were clear enough that the BMC staff members who are not part of the quality department are able to engage the conversation.
BMC Quality Engineer
Bob was very knowledgeable and helpful with auditing techniques and philosophy. He was fair and thorough.
"We were very happy with the experience and knowledge of the auditor and received a lot of helpful information from the staff at ASR. Very Satisfied and a pleasant auditing experience."