Administrative Assistant & Audit Packet ProcessingBackground: Audit documentation from every ASR audit conducted (USA and foreign offices) funnels to Cynthia for input into ASR's electronic database. She distributes the audit packages to reviewers, and then issues a certificate to the client when the package is approved by the reviewer.
Cynthia realizes job satisfaction when client information is accurate in the ASR database. Her joy is realized whenever clients receive their new certificate or successfully complete a surveillance audit and she sends ASR's letter of continued conformance.
Cynthia is a native of Grand Rapids Michigan, and studied interior design at Kendall College of Art and Design. She spent 18 years in the business insurance industry as a customer service representative before joining ASR in February 2009.